Thursday 17 October 2013

Cllr Dickinson said: “Now that the Health and Wellbeing Board has moved from being in shadow form to fully fledged, I think it is really important that as the chair I come out and visit each service and talk to staff and patients.

Chair of Health and Wellbeing Board visits front line health services
Chair of the Health and Wellbeing Board Councillor Scott Dickinson has been out on a series of visits to see first hand how our staff are working to support patients and service users.

The Health and Wellbeing Board is the a statutory body set up to oversee the integration of health and social care services, and wider integration with other public services to support ill and disabled people. It brings together organisations involved in buying and providing health services, adult social care and children’s services

The visits which took place in August have so far been to Wansbeck General Hospital and Blyth Community Hospital.

Cllr Dickinson said: “Now that the Health and Wellbeing Board has moved from being in shadow form to fully fledged, I think it is really important that as the chair I come out and visit each service and talk to staff and patients.
“I’m going to be out and about on more visits in the future because I am determined to make sure that I know how communities feel about their services , what's working and what needs improving. I hope to be able to use these visits to become the ‘voice of the patient’.”
Cllr Dickinson visited Foundry House in Bedlington, Northumberland to meet the contact centre telephone staff for Northumberland Telecare Service, the Single Point of Access, the Out of Hours Nursing Team and the Emergency Duty Team and occupational therapists from the Short Term Support Service. Cllr Dickinson also stopped by to meet the nursing team at the TESA (Treatment, Education, Support and Advice) Unit, Blyth Community Hospital.

Sister Rexie Akwei, team leader at the TESA (Treatment, Education, Support and Advice) Unit, said: “We are a busy unit seeing around 900 patients a month and so it’s great that the chair of the Health and Wellbeing Board has taken the time to come and see how we work and values what we do.”

The rolling programme of visits is ongoing and Cllr Dickinson has also Northumberland County Council day services at Pottergate Centre and Hepscott Park, specialist mental health and learning disability services at Northumberland Tyne and Wear NHS Foundation Trust and the North East Ambulance Service in August.

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